All Crates are made on demand. Please allow up to 10 working days for production time, then an additional 2-7 days for shipping depending on your location.
Read more about Shipping & Production times here.
Shipping costs are not included in the subscription cost. Shipping and taxes (if applicable) will be calculated at checkout based on your location.
Due to the nature of on-demand manufacturing, your Sci-Fi and Fantasy subscriptions will be treated separately, and you will be charged for shipping on both crates.
Your discount will be sent via email, to the email you subscribed with, within 2 working days of your order. If you have not received your welcome email please check your spam folder, or contact us here.
The monthly discount code will end on the final day of the month. You will receive the next month’s code on the first working day of the month.
No, your 20% off will not be applied automatically. You will need to apply the discount code at checkout.
It is not stackable on top of other discount codes. It will combine with automatic discounts, such as automatic free shipping on orders over £60.
Please be aware the Masterclass may not be available on the 1st of the month. We aim to send out Masterclasses by the end of the calendar month.
You will receive the Masterclass via an email during the month.
Two thin coats will produce a masterclass featuring one of the 6 models featured that month. The model will either be from the Sci-Fi or the Fantasy crate.
Please note: although the class may feature a model you haven’t ordered, it will still contain valuable painting tips for you to try out!
Yes, your subscription will auto-renew on the 1st day of the month, regardless of the date you subscribed.
Every month brings you a crate of 3 surprise minis! They will either be fantasy or sci-fi themed, depending on the crate you subscribed to.
Unfortunately we do not offer a combined crate at this time.